Our take on privacy:
Any personal information you supply to Just Flow will be treated as strictly confidential
It is a given that your personal information will only be used for correctly processing your orders and to send you the newsletter if you have agreed to receive it. Your personal information will never be sold to third parties.
What data do we collect?
To enable us to process your order, your name, address and e-mail address and phone number are stored in the database. VAT ID is a non-required field if you are outside the EU or a retail client. If you prefer not to enter your phone number, you can enter a couple of zeros, as the script doesn't check the quality of the input.
Any invoices generated are transferred through a secure third-party app, which is only available in Dutch, unfortunately, (a href="https://faq.webwinkelfacturen.nl/content/36/135/nl/avg-hebben-jullie-een-verwerkers_overeenkomst.html">Webwinkelfacturen) to our bookkeeping program (a href="http://www.exact.com">Exact), where we are required to save the data for 7 years for tax purposes.
Older orders are erased from the store database periodically, but you are welcome to request anonymisation of your order data in the store database at any time. This version of the store contains a GDPR module that allows you to download your data, delete your account and/or anonymise your data, under Privacy Settings in your account. If you ordered without creating an account, please send us an e-mail ourCustomerservice adddress. We can either anonymise your orders or completely delete them from the database. This is permanent and cannot be reversed. We are, however, legally required to save all invoices for seven years for tax purposes, but those are stored in our bookkeeping program and any archived documents are destroyed after the end of those seven years.
To enable us to ship your order, your name, address and, for foreign shipments, the telephone number you supplied will be transferred to the relevant shipping partner (a href="http://www.shops-united.nl">Shops United) via a secure method. They handle 99% of our shipping, both regular and tracable letter packages. Occasionally, we will use the website of (a href="http://www.postnl.nl">Post NL directly for shipping an international order under 2 kgs). Shops United retains the data for three months in case they need to start an inquiry, after that the data is deleted.
To enable us to send you our newsletter, your name and e-mail address are transferred to the MailChimp app (a href="http://www.mailchimp.com">Mailchimp.com). They are certified to handle EU data. Transactional e-mails are sent through the Mailjet secure SMTP service. They are also GDPR certified.
For payments we use payment provider Mollie. If you use PayPal, your e-mail address is your account number. In addition, PayPal also sends us the address they have on record, but we always use the shipping address you entered for your order. PayPal and Mollie have to comply with the same laws and regulations as a bank or other financial institution and are monitored in the same way as well. Our postpay method is AfterPay. This method is only available for the Netherlands. AfterPay processes your personal data to arrange the payment for your order. More information on this is available on their website. You can find the general conditions and payment conditions for AfterPay in the footer.
In addition to that, all data will be transferred over a secure connection.
This website uses functional cookies to enable navigation, correct processing of your order and to optimise the shop.
They are used by the store script to make sure the contents of your cart and the filter settings are remembered as you navigate the website, and to ensure that you stay logged in.
The store script itself also uses the cookies to collect some anonymous data on popular products and search terms. No personal data is stored in cookies and no personal data is transferred to third parties. This site doesn't use analytics or ad-sense.
What do we use your data for?
To register and ship your order and payment and to send you the occasional newsletter if you have indicated you wish to receive it.
The table below lists the cookies we collect and what information they store.
|Cookie Name||Cookie Description|
|FORM_KEY||Stores randomly generated key used to prevent forged requests.|
|PHPSESSID||Your session ID on the server.|
|GUEST-VIEW||Allows guests to view and edit their orders.|
|PERSISTENT_SHOPPING_CART||A link to information about your cart and viewing history, if you have asked for this.|
|STF||Information on products you have emailed to friends.|
|STORE||The store view or language you have selected.|
|MAGE-CACHE-SESSID||Facilitates caching of content on the browser to make pages load faster.|
|MAGE-CACHE-STORAGE||Facilitates caching of content on the browser to make pages load faster.|
|MAGE-CACHE-STORAGE-SECTION-INVALIDATION||Facilitates caching of content on the browser to make pages load faster.|
|MAGE-CACHE-TIMEOUT||Facilitates caching of content on the browser to make pages load faster.|
|SECTION-DATA-IDS||Facilitates caching of content on the browser to make pages load faster.|
|PRIVATE_CONTENT_VERSION||Facilitates caching of content on the browser to make pages load faster.|
|X-MAGENTO-VARY||Facilitates caching of content on the server to make pages load faster.|
|MAGE-TRANSLATION-FILE-VERSION||Facilitates translation of content to other languages.|
|MAGE-TRANSLATION-STORAGE||Facilitates translation of content to other languages.|
With the form below you can view your cookie settings and change them if you wish to do so: